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Community Cloud

Build a branded platform where your customers, partners, and employees can easily access information and share knowledge with the support of automated tools.

Community Cloud provides a place for customers to get the help and answers they need without any interaction with an agent. Kameleon Solutions can build a branded self-service online community for your customers that gives quick access to answers with AI-powered content recommendations.

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According to Salesforce.com, Community Cloud can increase customer satisfaction by 45%.

- Salesforce

Customize your community to fit your needs. Customers can create and escalate support cases. Partners can update opportunities and qualify leads. Employees can access and share files.

Accelerate your sales channels by connecting directly with resellers, distributors, and partners. Avoid channel conflict with deal registration and lead distribution.

Drive employee productivity and engagement with internal, branded communities. Foster an innovative workplace where anyone, anywhere, can contribute ideas.

Deliver your service with powerful, easy-to-build portals/communities that provide rich; self-service experiences that help agents work smarter, with easy access to the collective wisdom of the community.

Our Salesforce Community Cloud implementation services can help you:

Simple customer portal

Enable customers to pay bills, submit requests, and schedule appointments all in one place.

Knowledge sharing community

Customers can ask questions, provide answers, and share knowledge through active discussions.

Personalized customer experience

Customize content for each individual customer to enhance their experience.

Efficient internal collaboration

Create team groups, share files, and coordinate campaigns across the entire organization.

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