Field Service Lightning

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Effectively manage modern business challenges with a field support solution, optimizing team operations and enhancing productivity in the field.

Field Service Lightning will help you identify problems and potential solutions more quickly and easily, accelerate work orders, and better manage the work of agents, dispatchers, and technicians.

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Field Service Lightning software solution is built on Salesforce – the World’s #1 platform for service.

- Kameleon Solutions

With the help of Einstein Vision artificial intelligence, your employees can identify issues and potential solutions faster, with image recognition.

Work orders are integrated with Accounts, Contacts, Assets, Cases, to rapidly pull in data across Salesforce.

Give your managers and dispatchers easy, real-time visibility into operational performance and KPIs.

Instantly book fact-based service appointments from the Service Console or Customer Community.

Our Salesforce Field Service Lightning implementation services can help you:

Optimization of field team operations

Increase the productivity and efficiency of your employees with better management of fieldwork.

Automation of scheduling and maintenance

Easily schedule maintenance appointments and resolve field user requests faster.

Real-time operations insight

Monitor all ongoing operations and field team activities in real-time.

Transparent communication with customers

Keep customers informed about every step of their request, from receipt to resolution.

Effectively manage modern business challenges with a field support solution, optimizing team operations and enhancing productivity in the field.

Quickly identify field problems

Speed up work orders

Give your team insightful decisions

Optimize schedules

Our Salesforce Field Service Lightning implementation services can help you:

Optimization of field team operations

Automation of scheduling and maintenance

Real-time operations insight

Transparent communication with customers